Shipping policy

SHIPPING POLICY

binasad.com

Last Updated: April 26, 2025

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SHIPPING POLICY FOR BINASAD

At Binasad, we value your trust and are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

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SHIPPING INFORMATION

Orders are processed and shipped within 5–6 business days of order confirmation. Deliveries are typically completed within 9–10 business days from the date of dispatch.

Please note: Delivery timelines may vary depending on your location, public holidays, or unforeseen logistical delays.

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INFORMATION COLLECTION

We collect personal information such as your name, email address, contact number, and shipping address when you place an order. Payment information may also be collected for transaction processing through secure payment gateways.

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USE OF INFORMATION

Your information is used to:

- Process and fulfill your orders

- Communicate with you regarding your order status and updates

- Improve our products, services, and overall customer experience

We do not sell or share your personal information with third parties, except for trusted partners such as shipping carriers and payment processors required to complete your order.

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CASH ON DELIVERY (COD)

We offer Cash on Delivery (COD) as a payment option across eligible pin codes in India. COD orders are subject to the same processing and delivery timelines mentioned above.

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DATA SECURITY

We implement appropriate security measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

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Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, this may limit certain website functionalities.

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ORDER TRACKING

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment on the courier partner's website.

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FAILED DELIVERY / RETURNED SHIPMENTS

In case of a failed delivery attempt (e.g., customer unavailable, incorrect address), the courier partner may attempt re-delivery. If the package is returned to us due to repeated failed attempts or an incorrect address provided by the customer, re-shipping charges may apply.

Please ensure your shipping address and contact details are accurate at the time of placing your order.

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DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery with photographs of the product and packaging. We will review your case and respond as soon as possible.

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CHANGES TO THIS SHIPPING POLICY

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

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If you have any questions or concerns regarding this Shipping Policy, please contact our support team:

Website: https://www.binasad.com/

Email: binasad371@gmail.com

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