Refund policy

binasad.com

Last Updated: April 26, 2025

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INTRODUCTION

At Binasad, accessible from https://www.binasad.com/, one of our main priorities is the privacy of our customers and visitors. This Privacy Policy document explains what information we collect, how we use it, and what rights you have regarding your personal data.

If you have any additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at: binasad371@gmail.com

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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1. INFORMATION WE COLLECT

When you place an order, create an account, or interact with our website, we may collect the following personal information:

- Full name

- Email address

- Phone number

- Shipping and billing address

- Payment information (processed securely via payment gateways)

- IP address, browser type, and device information

- Pages visited and time spent on our website

We only collect information that is necessary to provide you with our services and will clearly explain why we need it at the point of collection.

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2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

- To process and fulfill your orders

- To send order confirmations, invoices, and shipping updates

- To provide customer support and respond to your queries

- To prevent fraud and unauthorized transactions

- To improve our website, products, and services

- To send promotional offers and updates (only with your consent)

- To comply with applicable legal obligations under Indian law

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3. PAYMENT INFORMATION

Binasad accepts both Cash on Delivery (COD) and Online Payments (Credit Card, Debit Card, UPI, Net Banking, etc.).

All online payments are processed through secure, PCI-DSS compliant payment gateways. We do NOT store your card details or sensitive payment information on our servers. Payment data is handled entirely by our trusted payment partners.

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4. NO RETURNS & REFUND POLICY

Please note that Binasad operates a strict No Returns and No Refunds policy. All sales are final. We encourage customers to carefully review product descriptions, sizes, and details before placing an order.

In case of a damaged or incorrect item received, please contact us within 48 hours of delivery at support@binasad.com with supporting photos, and we will review the case individually.

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5. SHARING YOUR INFORMATION

We do NOT sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

- Delivery & Logistics Partners — to ship and deliver your orders

- Payment Gateways — to securely process your transactions

- Legal Authorities — if required by law, court order, or government regulation in India

All third parties we work with are obligated to keep your information confidential and use it only for the specific purpose for which it was shared.

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6. LOG FILES

Like most websites, Binasad uses log files. These automatically collect standard data including IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring pages. This information is used for analyzing trends, administering the website, and gathering demographic information. It is not linked to any personally identifiable information.

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7. COOKIES

We use cookies to enhance your browsing experience on our website. Cookies help us:

- Remember items in your shopping cart

- Recognize you when you return to our site

- Analyze website traffic and user behavior

- Deliver relevant content and offers

You may choose to disable cookies through your browser settings. However, please note that some features of our website may not function properly without cookies.

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8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, including social media platforms and payment gateways. These third-party sites have their own privacy policies, and we have no control over their content or practices. We strongly advise you to review the Privacy Policy of any third-party site you visit. Binasad assumes no responsibility for the policies or practices of such external websites.

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9. DATA SECURITY

We take the protection of your personal data seriously and implement industry-standard security measures, including:

- SSL (Secure Socket Layer) Encryption on all pages

- Secure, encrypted payment processing

- Restricted internal access to personal data

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

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10. YOUR RIGHTS

As a user of our website, you have the right to:

- Access the personal information we hold about you

- Request correction of any inaccurate information

- Request deletion of your personal data (subject to legal obligations)

- Opt out of marketing communications at any time

- Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at: support@binasad.com

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11. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

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12. GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008. Any disputes arising in relation to this policy shall be subject to the exclusive jurisdiction of the courts in India.

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13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

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14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Binasad

Website: https://www.binasad.com/

Email: binasad371@gmail.com

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